Shipping Policy

How much does shipping cost?

OB Store Australia offers standard FREE shipping for all orders by CJPacket.

Orders take a minimum of 1 – 2 business days for processing time before being approved for shipment.

Once your order has shipped, please allow 7-15 business days for delivery depending on your location. Sometimes the shipping time may be a little longer, please be patient.

All our products are insured, with tracking number and return accepted (Warranty and Return).

 

Whilst we endeavor to fulfill all orders, please be aware that some products may not be available at the time of dispatch, particularly during sales or high-demand periods like Christmas. If an item becomes unavailable, we will notify you and we will refund your money as soon as possible.

You can check the status of your order by logging in to your account, or for additional assistance regarding your order, please email optionboutique@gmail.com.au or chat with us by messenger.

 

How do I track my order?

When your order is shipped, we will send an email containing a consignment number and tracking ID. Simply follow the link in the email to track the delivery of your parcel.

Alternatively, you can track your delivery on the https://cjpacket.com/?trackingNumber

When you purchase from us, we want to make your online shopping experience the best as possible. If something goes wrong with your product, you should always contact us and we will do whatever we can to help.